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IT’S surprising to hear how Benito Claudio, a lawyer by profession, discusses with ease and confidence, sometimes even with unbridled passion, everything that pertains to HSBC’s human resources programs and plans.
22:27:18 2009-11-22
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With the growth of contact centers across Asia, particularly in the Philippines, there is a general idea that contact center agents never stay any longer than two years in their job and thus look for other opportunities.
19:04:20 2009-11-22
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IN CELEBRATION of its 13th year of culinary education leadership in the country, CCA Manila has partnered with the Institut Paul Bocuse, which was founded and named after “the father of French nouvelle cuisine.”
01:14:55 2009-11-18
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Outsourcing firm Convergys is looking to expand its operations in the near-term and add at least 4,500 more workers in the Philippines, the company said in a statement Tuesday.
18:07:31 2009-11-17
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WITH THE COUNTRY’S business process outsourcing industry’s expected growth of 20 to 23 percent this year—translating to $7.3 to $7.5 billion revenue—property developers are all out to make the Philippines investors’ preferred site for offshore operations.
23:22:43 2009-11-06
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UST Global, a leading provider of end-to-end IT, BPO services and solutions, will expand its Philippine workforce by hiring 1,000 recruits. Over the next few years, UST expects to increase the number of its workers at the IT services and BPO center to over 5,000.
22:22:59 2009-11-05
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The Philippines may find itself no longer on top of mind among companies wanting to outsource and offshore some of their functions if nothing is done to boost global awareness of what the country has to offer.
19:41:32 2009-11-02
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The combined revenues of the country’s 29 largest business process outsourcing (BPO) providers reached almost $2 billion in 2008, said Catanduanes Representative Joseph Santiago Sunday.
13:45:00 2009-11-01
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BUSINESS PROCESS OUTsourcing firm TeleTech Holdings Inc. will add another 500 to its more than 20,000-strong workforce when it opens two new sites in Makati City before the end of the year.
20:44:22 2009-10-27
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THE Philippines may be the call center capital of the world, with its vast pool of English speakers, but it lacks the management talent that the business process outsourcing sector needs to fill higher-level positions in the industry.
22:07:52 2009-10-25
